We ship worldwide - free UK delivery on orders over £75

Orders, Delivery and Shipping

Payment

We accept Visa, Mastercard, or Maestro card payments via SagePay, or payment via Paypal. Both methods are safe and easy to use.

Order Turnaround

We aim to dispatch orders within 1-3 business days. Items that are made to order can take up to one week to ship. Orders being sent to a UK address are usually delivered within 1-3 working days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe!

Please check our Christmas Last Order Dates before placing your order if you need delivery in time for Xmas.

Delivery

Shipping is charged at cost, as it appears on your order.

UK
UK orders weighing under 2kg are shipped via Royal Mail Tracked 48, and orders over 2kg via a courier service.
Shipping within the UK is free for orders of £75 and over.

International
International orders weighing under 2kg are shipped via the Royal Mail Tracked and Signed Service, and orders over 2kg via a courier service.

You will be required to sign for your package, so please make sure someone will be in to receive it.
Please take care to enter your delivery address correctly as we cannot be held responsible for any undelivered parcels or parcels delayed in transit due to incorrect address details being provided to us.

Our shipping costs are based on the weight of the order (although bulky products may incur additional charges) and are calculated at checkout as follows:

0 – 500g
500g – 1kg
1kg – 1.5kg
1.5kg – 2kg
2 – 4kg
4 – 6kg
6 – 8kg
8 – 10kg
10kg+
United Kingdom
£4.99
£4.99
£4.99
£4.99
£7.99
 £7.99
 £7.99
£7.99
£7.99
European Union
£12.00
£14.00
£16.00
£18.00
£28.00
£33.00
£36.00
£36.00
£41.00
Gibraltar, Iceland, Liechtenstein, Norway & Switzerland
£11.00
£14.00
£17.00
£20.00
£32.00
£40.00
£46.00
£51.00
£56.00
United States
£11.00
£14.00
£17.00
£20.00
£28.00
£36.00
£43.00
£47.00
£58.00
China, Hong Kong, Japan, South Korea & Taiwan
£11.00
£14.00
£17.00
£20.00
£35.00
£44.00
£53.00
£59.00
£74.00
Canada, Australia & New Zealand
£11.00
£14.00
£17.00
£20.00
£35.00
£44.00
£53.00
£59.00
£74.00
Rest of World
£11.00
£14.00
£17.00
£20.00
£43.00
£54.00
£64.00
£72.00
£95.00

Duties & Taxes

Please note that if your order is being shipped outside of the UK or the EU, it is subject to duties and import taxes which are the responsibility of the customer to pay. You will be billed directly by the customs office of the destination country.

Need help?

We hope that you find the website easy to use, but please feel free to email us or call us if you have any problems.

You can find information on how to return items here.

Thank you for shopping with us!