Give the gift of choice to the Donna Wilson fan in your life.
Our digital Gift Vouchers are emailed auto-magically to your giftee – so they are perfect for last-minute gifts or forgotten birthdays! Just add an email and write an optional message, and we’ll do the rest.
If you’d like to receive a physical gift voucher, select ‘Send coupons to me’ at check-out, then email [email protected] with the subject line ‘Gift Voucher’, along with your order reference, the address you’d like to send it to, and any message – we’ll send it to an address of your choice by post.
Please be sure to read our Gift Voucher information page before purchasing or redeeming a Gift Voucher as it contains important details about how our vouchers work!
We aim to dispatch orders within 1-3 business days, however, items that are made to order can take up to one week to ship. Please note: items produced in collaboration with SCP have a longer lead time, and this will be indicated in the product description.
All deliveries will require a signature. Orders being sent to a UK address are usually delivered within 1-3 working days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe.
We offer free shipping with the UK for orders of £75 and over. Shipping is charged at cost depending on the destination – you can find more information on our shipping rates here.
We hope you’re happy with your order, however, if for any reason you are not please get in touch immediately.
We now offer free returns for orders shipped within the UK. Just follow the instructions on the card you received with your order or email [email protected] for additional help, or to an exchange an item.
For returns and exchanges outside the UK, email [email protected] with the following information:
– your name and email
– your order number – you can find this on your order confirmation email
– the item you would like to return or exchange
– the reason for return or exchange
You can find more information on returns and exchanges here.