Free UK Shipping on orders of £150 and above (exclusions apply). We ship worldwide.

Order by Wednesday 8th December for delivery in time for Christmas!

Embroider Your Item


VAT will be deducted for orders shipping outside of the UK and the EU - see 'Tax Free Shopping'

Want to make your gift a little more personal? We can hand-embroider a name or initials onto our knitted and woven products, including creatures, cushions, throws, hot water bottles, scarves and sweaters.

The name you specify will be hand-embroidered by our super seamstress in our London studio.

To customise an item, please add this product to your cart plus the item to be embroidered.

At checkout, use the Any additional info? box at bottom of the page to let us know the name you’d like embroidered on your item – just one word, please!

Please note: Customised items are not returnable unless the product is faulty. Please allow an additional week for embroidery – although we’ll do our best to send out your bespoke item as quickly as we can.

Our standard shipping rates (under 2kg) are as follows:

UK – £4.00 or free on orders of £150 and above.
European Union – £12.50 (ex VAT)
Gibraltar, Iceland, Liechtenstein, Norway & Switzerland – £20.00
United States – £20.00
Canada, China, Hong Kong, Japan, South Korea & Taiwan – £22.00
Australia & New Zealand – £30.00
Rest of World – £28.00

You can find more information on our shipping rates here.

We aim to dispatch orders within 1-3 business days, however, items that are made to order or produced in collaboration with SCP have a longer lead time – this will be indicated in the product description.

All deliveries will require a signature. Orders being sent to a UK address are usually delivered within 1-3 working days, but international orders can take up to two weeks to be delivered – please allow up to 3-4 weeks in transit to be safe.

We hope you’re happy with your order, however, if for any reason you are not please get in touch immediately.

If you would like to return or exchange an item, please email [email protected] with the following information:
– your name and email
– your order number – you can find this on your order confirmation email
– the item you would like to return or exchange
– the reason for return or exchange

You can find more information on returns and exchanges here.

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